Crisis Intervention Strategies

Guest Speaker: Andy Young

Dr. Andy Young has been a Professor of Psychology and Counseling at Lubbock Christian University since 1996 and a negotiator and Psychological Consultant with the Lubbock Police Department’s SWAT team since 2000. He also heads LPD's Victim Services Unit and is the director of the department’s Critical Incident Stress Management Team. He has been on the negotiating team at the Lubbock County Sheriff’s Office since 2008 and has recently been asked to serve as the Psychological Consultant on the Amarillo Police Department’s negotiating team and has joined the team at the Texas Department of Public Safety (state troopers). He has written a book, mostly stories about his work as a crisis counselor and hostage negotiator at LPD called Fight or Flight: Negotiating Crisis on the Frontline (see www.DrAndyYoung.com) and has published research on the callout experience, personality and decision-making styles of negotiators and SWAT operators, one of which was recently published in the National Tactical Officer Associations magazine The Tactical Edge, and in the International Association of Chiefs of Police online publication. Since 2014 he has spoken nationally at numerous hostage negotiator conferences, as well as other professional and academic conferences on crisis intervention and hostage negotiating.

Program Information:

This one-hour program will review strategies related to crisis intervention and responding to and intervening with those who are experiencing mental health issues.  Question and answer will be encouraged throughout the program.

SHRM Recertification Credit: 1

The use of this seal is not an endorsement by HR Certification Institute of the quality of the program. It means that this program has met HR Certification Institute's criteria to be pre-approved for recertification credit. 

HRCI Recertification Credit: 1 

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